Legal information
Cookie policy
Information about cookies and similar technologies used by the current SpineOn website, including analytics consent, public booking security, admin sessions, referral storage, Hotjar, and embedded Google Maps.
Necessary cookies and storage
Necessary cookies and storage are required for basic website operation, security, admin login, storing your cookie choice, booking administration, and abuse limitation.
These items cannot be disabled through cookie settings because the website, admin area, or stored choice may not work correctly without them.
Optional analytics
Hotjar loads only after analytics consent, only in production, and only on eligible public pages. The booking page, admin area, and login are excluded from Hotjar loading.
Google Analytics is not loaded by the current SpineOn application code.
Google Maps
The contact page contains an embedded Google Maps map. The map is provided by Google and may use its own cookies, local storage, or technical data depending on browser settings and Google rules.
The map is displayed as part of the contact page, not as a SpineOn analytics tool.
Cookie and service table
Exact cookies may vary by browser, domain, production configuration, and provider. This table lists the current known names and categories used by the website.
| Category | Service / storage | Purpose | Typical duration | When used |
|---|---|---|---|---|
| Necessary / consent | spineon_analytics_consent | Stores the accepted or declined analytics choice. | Up to 180 days. | After you accept or decline analytics. |
| Necessary / consent | spineon_marketing_consent | Stores the marketing choice so marketing measurement can be kept separate from analytics. No marketing script currently loads through this choice. | Up to 180 days. | After you accept or decline the marketing category. |
| Necessary / admin | spineon_admin_session | Keeps the admin session signed in after OTP verification. | Up to 5 days, or until logout or invalidation. | Only in the admin area. |
| Necessary / admin | spineon_admin_reservation_view | Remembers the selected admin booking view. | According to the admin feature setting or until the cookie is changed/removed. | Only in the admin area. |
| Necessary / security | spineon_public_booking_requester | Anonymous value with no personal data for public booking abuse protection and rate limiting. | Up to 24 hours. | When using the public booking form. |
| Referral attribution | localStorage: spineon_referral | Stores the referral code, capture time, and landing path so the source can be attached to a later booking. | Until you remove it or clear browser data. | When you visit the website with a valid ref parameter. |
| Analytics | Hotjar / Contentsquare cookies and storage starting with _hj | Measures use of eligible public pages after analytics consent. | According to Hotjar/Contentsquare configuration and browser settings. | Only after analytics consent on eligible public pages. |
| Currently unused | Google Analytics cookies such as _ga, _ga_*, _gid, or _gat | The current SpineOn application code does not load Google Analytics. | Not created by the current website setup. | Currently unused. |
| Map / third party | Google Maps | Displays the embedded SpineOn location map. | Managed by Google and browser settings. | When viewing the contact page with the map. |
Withdrawing consent
You can allow, decline, or change optional categories through the cookie banner and the Cookie settings link in the footer.
When analytics is declined or withdrawn, the website attempts to remove known cookies and localStorage/sessionStorage entries starting with _hj if they are available to the browser. Marketing decline attempts to remove known _gcl cookies if they exist.
If a third-party script has already loaded on the page, fully stopping processing may also depend on reloading the page, browser settings, and provider rules.
Relationship to privacy
Cookies and browser storage may relate to personal data processing. Details about purposes, legal bases, processors, retention periods, and rights are provided in the Privacy Policy.
Changing settings
You can change your choice at any time through the Cookie settings link in the website footer. When analytics is withdrawn, the website attempts to remove known Hotjar and marketing cookies/storage where the browser allows it.